Datavoice House, 16 Elektron Road, Techno Park, Stellenbosch 7600
Your online utility payment solution
Utilities Collection Services (Pty) Ltd; is a leading provider of comprehensive solutions for managing utility payments and collections. With a focus on
efficiency, accuracy, and customer satisfaction, we offer a range of services tailored to meet the diverse needs of body corporates, facility
management companies, landlords, property investors and their customers.
About us
Our company specializes in streamlining the billing and collection process for utilities such
as levies, water, electricity, gas, and telecommunications. We understand the challenges
that companies face in managing receivables, reducing delinquencies, and maintaining
positive customer relationships. That’s why we’ve developed innovative tools and strategies
to address these challenges effectively.
At Utilities Collection Services, we prioritize transparency, integrity, and compliance in all
aspects of our operations. Our team consists of seasoned professionals with extensive experience in utility billing, collections, customer service, and technology. We leverage
cutting-edge software solutions and industry best practices to deliver superior results for
our clients.
Our range of
services includes:
Our range of
services includes:
Prepaid Electricity
We offer a secure prepayment managed solution for
prepaid electricity vending for landlords, body
corporates and municipalities.
prepaid electricity vending for landlords, body
corporates and municipalities.
Billing and Invoicing
We offer an efficient platform for delivering bills and customer statements digitally through various channels, including sms, WhatsApp, emails and web portal.
Payment Processing
Our secure payment processing systems enable
customers to conveniently pay their utility bills through
various channels, including online payments, mobile
apps, IVR systems, and in-person transactions.
customers to conveniently pay their utility bills through
various channels, including online payments, mobile
apps, IVR systems, and in-person transactions.
Collections Management
We employ proven strategies to recover outstanding
balances while maintaining positive customer
relationships. Our approach combines proactive
outreach, flexible payment options, and compassionate customer service.
balances while maintaining positive customer
relationships. Our approach combines proactive
outreach, flexible payment options, and compassionate customer service.
Reporting and Analytics
We provide comprehensive reporting tools that give
utility companies insights into their financial
performance, customer behavior, and collection trends, empowering them to make data-driven decisions.
utility companies insights into their financial
performance, customer behavior, and collection trends, empowering them to make data-driven decisions.
Compliance Support
We stay abreast of regulatory changes and industry
standards to ensure full compliance with legal
requirements governing utility billing and collections.
standards to ensure full compliance with legal
requirements governing utility billing and collections.
At Utilities Collection Services, we are committed to helping companies optimize revenue, reduce operational costs, and enhance customer satisfaction.
Whether you’re a small municipal utility or a large-scale energy provider, we have the expertise and resources to support your collection needs effectively.
At Utilities Collection Services, we are committed to helping companies optimize revenue, reduce operational costs, and enhance customer satisfaction.
Whether you’re a small municipal utility or a large-scale energy provider, we have the expertise and resources to support your collection needs effectively.
Get in touch
Send a Message
Feel free to send a message to our company to get in touch with us and discuss
any inquiries that you may have.
any inquiries that you may have.
Visit Us
Feel free to send a message to our company to get in touch with us and discuss
any inquiries that you may have.
any inquiries that you may have.
Datavoice House, 16 Elektron Road, Techno Park, Stellenbosch 7600
Send a Message
Feel free to send a message to our company to get in touch with us and discuss
any inquiries that you may have.
any inquiries that you may have.
Visit Us
Feel free to send a message to our company to get in touch with us and discussany inquiries that you may have.
Datavoice House, 16 Elektron Road, Techno Park, Stellenbosch 7600
Datavoice House, 16 Elektron Road, Techno Park, Stellenbosch 7600